Chase Website Users Report Malware Warning

Consumers made more than a thousand reports indicating problems trying to use the Chase Bank website Wednesday, according to Downdetector, a site that tracks outages at financial institutions and other businesses.

Several X (formerly Twitter) users reported that they were getting a malware warning message when trying to access the Chase website.

Reports of Chase website issues started spiking about 4 p.m. Eastern time, reaching 1,387 by 4:20, according to Downdetector, which noted the bank said at 4:10 it was checking into customer reports. They had fallen to just over 300 nearly a half-hour later.

Several X users posted screenshots of a warning they encountered when trying to log onto Chase that indicated the site contained malware and attackers might try to “install dangerous programs” on their computers.